Susan N. Story has been the face of American Water Works since May 2014, taking charge as President and CEO. Before this, she held important positions like Senior Vice President and Chief Financial Officer at the same company. Her experience...

Susan N. Story has been the face of American Water Works since May 2014, taking charge as President and CEO. Before this, she held important positions like Senior Vice President and Chief Financial Officer at the same company. Her experience runs deep—over 30 years with Southern Company, where she played pivotal roles including President and CEO of Gulf Power Company. In her time at American Water, she focused on aligning the company's performance with shareholder interests, pushing for results that matter. During her last full year in 2020, she made a solid $4.07 million, but her retirement came with no bonuses due to her stepping down. Her leadership style emphasizes clear performance metrics and a commitment to sustainable growth.