Brian A. Shepherd is the President and CEO of CSG Systems International, taking the leadership role in January 2021. He has been with the company since 2016, starting as Executive Vice President and Group President, where he led significant global...
Brian A. Shepherd is the President and CEO of CSG Systems International, taking the leadership role in January 2021. He has been with the company since 2016, starting as Executive Vice President and Group President, where he led significant global business efforts. Under his guidance, CSG has focused on expanding its market presence beyond telecommunications into diverse industries including healthcare, retail, and financial services. In 2022, CSG generated $1.09 billion in revenue, showcasing a 4% year-over-year growth, with notable success in securing new business relationships. Brian's experience includes executive roles in companies like TeleTech and Amdocs, giving him a broad view of the industry. He's known for a performance-based pay strategy that aligns with company goals and shareholder interests. In 2022, his total compensation reached about $7.5 million, mostly driven by vested stock awards. He's committed to creating a risk-aware culture at CSG, focusing on innovation and customer satisfaction while increasing the company's footprint in new markets.