Susan Patricia (Tricia) Griffith is the CEO of Progressive Corporation and has held this role since 2016. A veteran of the insurance industry, she joined Progressive in 1988 and has served in various leadership positions, including President of Customer Operations...
Susan Patricia (Tricia) Griffith is the CEO of Progressive Corporation and has held this role since 2016. A veteran of the insurance industry, she joined Progressive in 1988 and has served in various leadership positions, including President of Customer Operations and Chief Operating Officer of Personal Lines. Tricia stepped into the CEO role during a planned transition, taking over from Glenn Renwick, who had been CEO for over 15 years. Her leadership has been marked by a focus on performance-based incentives, like the Gainshare program, which aligns employee interests with the success of the company. Notably, under her guidance, Progressive has not only expanded its market share but has also been recognized for its commitment to diversity and inclusion, being one of the few companies with a woman as CEO and in the role of Board Chairperson. In 2023, her total compensation exceeded $15 million, reflecting significant ties to the company's performance, showcasing her impact as a leader. Tricia's educational background includes a Bachelor's degree from Illinois State University, and she has consistently pushed for a culture of growth and inclusion at Progressive, making sure the company adapts to the changing times while keeping its core values.