William R. McDermott has been guiding ServiceNow, Inc. since late 2019 and has a solid background in the tech sector. He holds an MBA from the prestigious Kellogg School of Management and has a history of leadership that includes his...
William R. McDermott has been guiding ServiceNow, Inc. since late 2019 and has a solid background in the tech sector. He holds an MBA from the prestigious Kellogg School of Management and has a history of leadership that includes his previous role as CEO at SAP for nearly a decade. Under his watch, ServiceNow has been aiming high, with a focus on performance metrics that drive the company’s growth, including subscription revenues and customer value. His compensation reflects this approach, with a total package of around $37.6 million in 2023, reinforcing a pay-for-performance philosophy. Interesting to note is his personal wealth related to ServiceNow stock, with fluctuations reaching up to $52.62 million shortly after his appointment. He even had to leave SAP to join ServiceNow, foregoing considerable benefits just to make the switch. McDermott is not just about numbers; his leadership style emphasizes innovation while keeping the spirit of teamwork alive among executives. Currently, he serves on several boards and still challenges himself to elevate ServiceNow on the global stage of technology services.